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Not applicable

Cyclic group scroll arrow does not work

I have a cyclic group as dimension in straight table.

There are about 100 items in the cyclic group, so I need to scroll up/down to find the item I need.

recently, my client who uses my App just got a new PC, and reported that he now cannot scroll with the up/down arrow, while using key board to scroll still works fine.

Have anybody encounter the same issue?

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12 Replies
Employee
Employee

Re: Cyclic group scroll arrow does not work

Hi,

What version of QlikView are you running and what version of IE is he running? IE 11 isn't supported till 11.20 SR5

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
Not applicable

Re: Cyclic group scroll arrow does not work

it is QV11.20 SR3.

My client did  not have the problem when he was using XP, his new machine is running 8.1 Pro.

Employee
Employee

Re: Cyclic group scroll arrow does not work

If he is using IE 11 they you will have to upgrade the server software to 11.20 SR5.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
Not applicable

Re: Cyclic group scroll arrow does not work

yes, it is IE 11.

Not applicable

Re: Cyclic group scroll arrow does not work

OK, I will try, thanks!

Not applicable

Re: Cyclic group scroll arrow does not work

Hi Bill,

upgrading to QV11.20 SR5 does not resolve the problem.

Employee
Employee

Re: Cyclic group scroll arrow does not work

Hi,

I don't see anything logged with this issue. So, I would open a ticket with support.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
punitpopli
Contributor III

Re: Cyclic group scroll arrow does not work

Hi Bill Britt

I am also facing similar kind of issue in straight table, where I have used cyclic group as a dimension and it is not showing drop down list on AJAX client. We are using QV11.20 SR5

Could you please help me on this?

Thanks in advance

Punit

Employee
Employee

Re: Cyclic group scroll arrow does not work

Hi,

I just put a bug in on something like this last week. Do you have more than 15 dimensions?

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
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