Thanks for you suggestion. I've support case, but they can't find what's happing. I want to give you some more information about the situation. I hope someone will remember something what will be the solution.
I will explain what the situation is:
1. On advice of QlikView we have 2 servers configured for QV. These servers:
a. QVAPP01 = here all the services are running, except QVS
b. QVSVR01 = here QVS is running
We make use of DMS. It is an 64-bit environment.
Problem: with this situation AccessPoint cannot show documents of users which are added to a GROUP.
It will only work by adding a specific user to a document, but that is not an option for us.
I really hope someone can help me. If needed, I can give more (specific) information.