We use a Qlikview 11 small business server with 50 document CALs.
There is only one qvw file deployed and we have allocated all 50 CALs to this qvw. Also, the option to dynamically assign CALs has been enabled. This setup has been active for some years without serious problems. However, in the last 3 weeks these settings are automatically reset to 0 CALs (see picture below).
Users get an access denied message. I have reapplied the setting several times but after 24 to 48 hours they are gone.
I have also tried restarting the services and even the server and we removed all pgo files.
Any idea what is causing this strange and annoying behavior?