Document CALs allocation

[#1]

Hi,

I'm trying to assign Document CALs to a document.

The problem is that all my Document CALs are allocated even though I only have this one user document!

Document CALs available: 20
Document CALs not alloctaed: 0
Document CALs allocated to this document: 0
Document CALs assigned to users: 0
Document CALs embedded in document: 0

I had an old user document that had 20 Document CALs allocated to it but this document has been removed. It seems that this old document is still allocating 20 Document CALs.

How do I make the Document CALS available to the new document?

Any help would be greatly appreciated!

Best Regards,
Jonas

[#2 · Accepted solution]

Hi,
stop QV Server service and delete all *.PGO files you find in the QVS document root folder and in the %ALLUSERSPROFILE%\QlikTech\Qvs, restart QVS and reassing Document CAL, hope help, Regards.
corrado

[#3]

Hi....

its a bug in the SR2 version.........

please upgrade to SR5 this issue has been resolved.

in this when u delete the document your cals will get free automatically.

regards

Praveen

[#4]

Thanks both of you for your response!

It's also possible to distribute a file with the same name as the one deleted (given that you remember the name). This will enable you to free up the allocated licenses via Publisher.

Best Regards,
Jonas