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Document Cal : failed to open document

Hi,

I recently acquired a few document cal licences.

However, after having associate the user and the document in my QMC, when the user tries to access the document, he has a pop up with : "Failed to open document, You don't have access to this document".

Here is how I did proceed on the QMC :

  • on the "User Documents" tab > "MyDocuments.qvw" > "Document Cals" tab, I wrote "1" in "Number of Cals allocated to this document", then apply
  • I added my specific user, then apply
  • I reloaded my document
  • I restarted every Qlikview services

After that, when the user log in the access point : there is no document, and when he tries to access with the URL, he has the pop up I wrote above.

My configuration :

  • Small Business Edition 11 SR2
  • IE9

Do you any clues how to solve this ? Did I do something wrong in the process ?

Thanks a lot for your time and your answer,

Damien

1 Solution

Accepted Solutions
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Re: Document Cal : failed to open document

To you all, I didn't add my user under the permission tab of the folder containing my application on the server... Well, it's solved

1 Reply
Not applicable

Re: Document Cal : failed to open document

To you all, I didn't add my user under the permission tab of the folder containing my application on the server... Well, it's solved

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