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rido1421
Creator III
Creator III

Document Cals option not Displaying

Hi There

Im trying to allocate a document license to one of the models on the server.

when i click on the model on qmc the "Document Cal" tab does not appear... why could this be?

on other models the tab is there...

3 Replies
Bill_Britt
Former Employee
Former Employee

Hi,

Can you post a couple of screen shots of what you are trying to do?

Bill

Bill - Principal Technical Support Engineer at Qlik
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Peter_Cammaert
Partner - Champion III
Partner - Champion III

Probably because all your Doc Cals have been allocated to other Documents? When your pool of Doc CALs is exhausted, the tab disappears because there are no more reservations to be made.

This doesn't mean that all Document CALs have been assigned to users yet, just that all Doc CALs in license have been set aside for some of the other documents. Reduce one of those allocations, and the tab will reappear.

Best,

Peter

ashfaq_haseeb
Champion III
Champion III

Hi,

I can think of 2 situations.

1) no document cals available.

2) If available all of then consumed.

Regards

ASHFAQ