I have allotted 7 document CALs to one of my documents and assigned all 7 to users. However, in Qlikview Management Console -> User Documents -> Document CALs, each Document CAL is listed twice for some users. This way it is taking up 12 Document CALs. When I try to remove the duplicate CALs, it does not allow me to proceed saying "Too many Doc CALs" assigned.
It shows "Number of CALs allotted to this document" as 7 only and I have not allowed Dynamic CAL assignment.
Any idea what might be causing this issue and any fixes?