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I have been testing the email alerts on the publisher failures and I get no email sent. I have a task that I purposely have failed and all I get in the log is
<LogFinalEntries>
With some help from QV Support we were able to isolate the problem. To fix this issue you must verify that the QVPR files AlertEmail.xml and MailTemplate.xml have the same DistributionServiceID. The AlertEmail.xml file had the correct DistributionServiceID. We copied that DistributionServiceID and replaced all DistributionServiceID lines in MailTemplate.xml with the AlertEmail code. So far we are now receiveing alerts.
Thanks,
Jerry
With some help from QV Support we were able to isolate the problem. To fix this issue you must verify that the QVPR files AlertEmail.xml and MailTemplate.xml have the same DistributionServiceID. The AlertEmail.xml file had the correct DistributionServiceID. We copied that DistributionServiceID and replaced all DistributionServiceID lines in MailTemplate.xml with the AlertEmail code. So far we are now receiveing alerts.
Thanks,
Jerry
Hi all,
We have the same problem ; no email is send after a reload failure. Where can we found the files AlertEmail.xml and MailTemplate.xml (which reprository) ?
Thank in advance,
Jaymerry
We are using the xml repository located in:
C:\ProgramData\QlikTech\Publisher\CommandCenter\QVPR
Thanks,
JS
Thank you for your answer.
Jaymerry