Failed to load because of no file access

[Emmanuelle__Bustos]

Hi Everyone:

In several times we can find in our event log files there are some records with the:

xxxxxx.qvw failed to load because of no file access [nn]

and inside the [ ]  there appear different codes, I've seen so often the code 15 and 19.

So my question is if somebody has a list (don't know how many codes exist) of this code error and what exactly are related to?

[ergustafsson]

Hi Emmanuelle,

Check Section Access, if the specific user has access.

The warning can also happen in an environment where an authenticated user has no authorization for read access to the .qvw file in the QVS folder. This is an NTFS issue. If using anonymous then it could be the QVS account which lacks permissions.

Regards,

Erik

[Emmanuelle__Bustos]

Yes Erik is a Section Access issue but I would like to know the exactly meaning of the number inside the [ ].

I think a list like that would be useful for users reference, something like this:

xxxxxx.qvw failed to load because of no file access [15] -> Bad password or something.

xxxxxx.qvw failed to load because of no file access [19] -> anonymous access or something.

xxxxxx.qvw failed to load because of no file access [nn]-> ...................................................

[Joseph_Musekura]

Hi,

If you are using IE try to disbale "Protected Mode" and see if you will get the same messsage

Regards,

[Ricardo_Gerhard]

Try to reload this application with the same user of Qlikview Server Services.

It´s possible a password in source files like Excel.

[Emmanuelle__Bustos]

Hi The issue was already solved and was caused by the Stric Exclusion checked check box in document properties but I'm still asking for that list so we wouldn't be guessing the root issue. Hope somebody can contribute with this.

[ergustafsson · Accepted solution]

Hi Emmanuelle,

"no file access [19]" error messages are associated with a .qvw file which has section access implemented using NTNAME. If the user tries to access the file with a direct QVP url and fails to get access, this message will be logged in the event log.

For [15], the server will try to open the document without requesting any userid/password from the client. If the document contains section access, this will fail (generating one warning in the event log). The server will then request the input of a userid/password from the client, this will render another warning in the event log.

Generally, it comes down to Section Access permissions, but it depends on if it is implemented with NTNAME or USERID.

Regards,

Erik

[Emmanuelle__Bustos]

Well this is well explained, so I've only saw 15 and 19 codes, are there any other code or just these two? If so i think we can close this post.

[fredericvillemi]

Hello,

yesterday we had the same issue : we could open the .qvw with Qlikview but not through the web site.

We are using Section Access which was ok, Strict Exclusion, as always.

We have tried to reload the doc, remove it then put it again but any user was disallowed.

The last thing we did was restarting the Qlikview Server service. That fixed the issue.

I think there is a bug somewhere in the Server but well it doesn't happen every day (11.2 SR5)