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Greyed out Print icon with IE plugin

Hi There,

I'm hoping that someone can assist with the below.  When accessing the Qlikview app using the IE Plugin, the Print and report icons are greyed out.  However, if you go under "More" and select "Print sheet" it works as expected.  Does anyone know why these options are being greyed out?  The closest I could find to this issue was this thread, where it was mentioned that settings.ini was edited:  Report and Print Greyed Out

But the thread doesn't mention what edits were made.  Any assistance would be greatly appreciated.

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