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IE Plugin crashing Internet Explorer

My system:

Windows 7 Enterprise Service Pack 1

64-bit OS

8.00 GB RAM

Internet Explorer version: 8.0.7601.17514

QlikView 11.00 SR2 (build 11.00.11414.0) 64-bit Edition

ERROR INFO:

GENERAL

===========================

Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912

Faulting module name: QlikOcx.ocx_unloaded, version: 0.0.0.0, time stamp: 0x5064829c

Exception code: 0xc0000005

Fault offset: 0x53ae89d0

Faulting process id: 0x1f5c

Faulting application start time: 0x01cdc8180c9bc561

Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Faulting module path: QlikOcx.ocx

Report Id: aa4b1cf5-340b-11e2-83fa-402cf4718b98

DETAILS

===========================

- System 

  - Provider 

   [ Name]  Application Error 

  - EventID 1000 

   [ Qualifiers]  0 

   Level 2 

   Task 100 

   Keywords 0x80000000000000 

  - TimeCreated 

   [ SystemTime]  2012-11-21T18:45:49.000000000Z 

   EventRecordID 92108 

   Channel Application 

   Computer name.domain.com

Security

- EventData

   iexplore.exe

   8.0.7601.17514

   4ce79912

   QlikOcx.ocx_unloaded

   0.0.0.0

   5064829c

   c0000005

   53ae89d0

   1f5c

   01cdc8180c9bc561

   C:\Program Files (x86)\Internet Explorer\iexplore.exe

   QlikOcx.ocx

   aa4b1cf5-340b-11e2-83fa-402cf4718b98

I have tried uninstalling and reinstalling to no avail.

Anyone have any ideas?

Thanks.

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4 Replies
Not applicable

Re: IE Plugin crashing Internet Explorer

I'm experiencing same issue. Any help here?

mwoolf
Honored Contributor II

Re: IE Plugin crashing Internet Explorer

We had a similar problem when we installed ver 11 SR2 client and had ver 10 server. Uninstalling 11 and reinstalling 10 didn't work. We had to unistall 11, restore the system to a restore point before 11 was installed, and then reinstall 10.

QlikTech said that have v11 client and v10 server was a no-no.

I don't know if this is what you are experiencing or not.

Not applicable

Re: IE Plugin crashing Internet Explorer

We have v11SR2 on both client and server. 

Not applicable

Re: IE Plugin crashing Internet Explorer

I can't find a way to prove it out by tying a QV Log with entry with the timing of event log entry ; however, it appears the IE plugin is not closing down properly but rather crashing when a session as timed out.  It then causes Internet Explorer to crash and write the above error to the windows application event log.

I have been able to recreate the crash by leaving a session open too long and then trying to do anything the document.