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IE Plugin suddenly stopped working, all reports crash IE

Hi all,

I've been using the IE plugin for a while, but it has suddenly stopped working.  Whenever I try to open a report, IE hangs (Not Responding)

This also occurs if I try to access the Access Point. 

If i use chrome, everything is fine (AJAX), but nothing works for IE..  This problem is only affecting me.

I was running IE9, but rolled back to 8, however the problem remains.  I have also tried uninstalling the QV plugin, and installing the latest that came with QV10 SR4, but again, no difference.

Can anyone offer ideas on how to fix this. 

Cheers,

Matt

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12 Replies
fosuzuki
Valued Contributor II

IE Plugin suddenly stopped working, all reports crash IE

Hi Matt,

have you tried to reinstall IE? I've seen situations in which the only solution was to reinstall IE, which got corrupted by an unknown reason...

Hope this helps you.

Regards,

Fernando

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IE Plugin suddenly stopped working, all reports crash IE

Just tried that, but after installing again, the probelm persits.

Just to clarify, the method of uninstalling I used was to go to Program & Features, Turn Windows features on or off, and unticked Internet Explorer, then rebooted.

Any other ideas?

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IE Plugin suddenly stopped working, all reports crash IE

Does anyone have another suggestion?

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Re: IE Plugin suddenly stopped working, all reports crash IE

Hi Matt,

Did you get any fix, I am also facing the same and getting error while IE crashes.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iexplore.exe

  Application Version: 8.0.7601.17514

  Application Timestamp: 4ce79912

  Fault Module Name: bhoclass.dll

  Fault Module Version: 1.0.0.1

  Fault Module Timestamp: 4f79fd40

  Exception Code: c0000005

  Exception Offset: 000055e6

  OS Version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Regards,

Arunesh

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Re: IE Plugin suddenly stopped working, all reports crash IE

Hi All,  Any fix for above problem´?  Regards, Arunesh

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Re: IE Plugin suddenly stopped working, all reports crash IE

I'm also experiencing this problem - using IE8, 9 and 10 may crash the browser on all report applications.  This occurs across many machines with numerous different user accounts.  All report applications work perfectly in FireFox and Chrome.

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Re: IE Plugin suddenly stopped working, all reports crash IE

Hi,  Just check what error is coming in IE (show error in IE bottom).  Regards, Arunesh Kumar

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Re: IE Plugin suddenly stopped working, all reports crash IE

Also seeing this issue in 11.20. Would be nice to have QV respond to some of the technical threads on the community.

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Re: IE Plugin suddenly stopped working, all reports crash IE

Also seeing this issue in 11.20. Would be nice to have QV respond to some of the technical threads on the community.

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