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Not applicable

INSTALLATION ERROR MESSAGE

Hi experts,

till yesterday i was using windows XP and qlikview was working fine. today i formatted my sytem and installed windows 8 and downloaded the windows8 version of qlikview. However, i am getting the below error message.

'This installation package is not supported by this processor type.contact your product vendor'

any help on this?

1 Solution

Accepted Solutions
MVP
MVP

Re: INSTALLATION ERROR MESSAGE

Yes, as far as I know, QV on Win8 needs 64bit OS.

8 Replies
MVP
MVP

Re: INSTALLATION ERROR MESSAGE

Have you checked the system requirements document? Does your system matches the requirement?

Are you using a 32bit OS?

Not applicable

Re: Re: INSTALLATION ERROR MESSAGE

PFA THE SCREENSHOT

Re: INSTALLATION ERROR MESSAGE

Yousef

Good point from swuehl are trying to install 64 bit software onto a 32 bit server ?

Best Regards,     Bill

MVP
MVP

Re: INSTALLATION ERROR MESSAGE

Yes, as far as I know, QV on Win8 needs 64bit OS.

Not applicable

Re: Re: INSTALLATION ERROR MESSAGE

I SEE ONLY 1 version for 32 bit (windows x86 (32bit) which is dont think would be compatible with windows 8. any work around 4 this?

MVP & Luminary
MVP & Luminary

Re: INSTALLATION ERROR MESSAGE

Hi Yousuf,

It seems strange that you have a 64 bit processor but only a 32 bit operating system.  Was this a conscious decision?

You could try downloading the 32bit version of QV to see if this works for you.

Steve

Not applicable

Re: INSTALLATION ERROR MESSAGE

I installed windows 7 and the issue is resolved. Thanks

MVP & Luminary
MVP & Luminary

Re: INSTALLATION ERROR MESSAGE

From what I have heard this is the better operating system anyway - it's

certainly what I use.

Glad QlikView is now working for you.