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IOS connections

Hi I have downloaded the "Qlikview for  IOS" App but getting "Error contacting the server". I can connect the access point using safari on my device. I also have another App  QV Version 4.0.4 -xported" download sometime ago which is no longer available on the Apps store, which does connect to the access point and lists my documents and generally works. Any ideas why the current IOS App would be able to contact the server? The URL qlikview.<domain.com:8888 (with the port number). Thanks

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