I suspect I know the answer to this question, but I just wanted some confirmation to assure our customers that we can't do anything about this "issue".
Do you know if there is any way to prevent a user's previous filter selections (which, I assume, are stored as cookies) from being applied after reload? Our customers want a "default view" to appear after our daily reload, but it appears that the state that we've saved documents in (i.e. a specific tab, cyclic positioning, no filters, etc.) are being overwritten when the users access their apps via Access Point. Obviously, they want their filter selections etc. to remain applicable throughout the day before the next reload, so we can't turn them off altogether.
I assume that because the cookies are applied at user profile level within their own network, there's nothing we can do to prevent this happening. Can you just confirm that this is the case, and if not provide a way to get around this?