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Installation issue release 10

Hi All,

We are having problems trying to load release 10 (10.0.8815.6) onto a new server environment  using a local admin account. 

The installation has all been completed but when we go to set the services running we cannot get the QVWS server service to start.

It seems to start & then immediately stop with the  exception below.

Anyone seen similar ?

Log Name:      Application

Source:        QlikViewWebServer

Date:          3/25/2013 10:14:05 AM

Event ID:      0

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      SPGBAPP00008.gb.inglease.intranet

Description:

Service cannot be started. System.ArgumentException: Requested value 'CpuUsage' was not found.

   at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

   at PIX.QVWebServer.QcsConfig.ReadXml(XmlReader reader)

   at PIX.QVWebServer.QvWebServerConfig.ReadXml(XmlReader reader)

   at QlikView.AccessPoint.Settings.LoadConfigData()

   at QlikView.AccessPoint.HttpServiceComponent.Init(String[] args)

   at QlikView.AccessPoint.HttpServiceComponent.Start(String[] args)

   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="QlikViewWebServer" />

    <EventID Qualifiers="0">0</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2013-03-25T10:14:05.000000000Z" />

    <EventRecordID>229840</EventRecordID>

    <Channel>Application</Channel>

    <Computer>SPGBAPP00008.gb.inglease.intranet</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Service cannot be started. System.ArgumentException: Requested value 'CpuUsage' was not found.

   at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

   at PIX.QVWebServer.QcsConfig.ReadXml(XmlReader reader)

   at PIX.QVWebServer.QvWebServerConfig.ReadXml(XmlReader reader)

   at QlikView.AccessPoint.Settings.LoadConfigData()

   at QlikView.AccessPoint.HttpServiceComponent.Init(String[] args)

   at QlikView.AccessPoint.HttpServiceComponent.Start(String[] args)

   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)</Data>

  </EventData>

</Event>

2 Replies
Support
Support

Re: Installation issue release 10

Hi bhedges,

I would question why you install version 10 SR1 and not version 10 SR6.

I would upgrade to SR6 and see if you still have the issue.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
jerrysvensson
Valued Contributor II

Re: Installation issue release 10