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denwo2010
Contributor

Missing Documents when Services Stopped

Hi,

Our Test Server was running slow for some reason, so I decided to stop the services to see if this would help.

The first one I stopped was the QlikView Server then I stopped the QlikView WebServer.

I then restarted the QlikView Server which timed out and the same thing happened with the QlikView WebServer, I restarted them again and they seem to come back online.

I then went to the QlikView Enterprise Managment Console, went to the Documents Tabs then went ot he relevant folder, when I tried to expand this folder there was no QlikView Documents showing!?

I then rebooted the server waited for this to come back online, I then went to the Documents tab again, went to the relevant folders then expanded this and the Documents reappeared again.

Can anyone explain why they did not appear when I stopped and restarted the two Services again?

Is there a process of which Services I should be stopping first?

Thanks

P.S. The server seems to be tunning smoothly at the moment but there could be another issue why this is running slow i.e. faulty memory...

1 Reply
erich_shiino
Honored Contributor

Missing Documents when Services Stopped

To monitor server performance you should use the QVServerPerformance.qvw (you just need to config the log folder)

You can get this file on this post: http://community.qlik.com/forums/t/20434.aspx

When I restart services and do this to all QlikView services( 5 or 6 of them).

I don't think there is any special order to do it.

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