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jayaprakash_qv
New Contributor

Mound folder disappears at times

Hi all

I observed that the Mount folder on QMC disappears occasionally and all document disappears from access point. My mount folders are shared paths & QV is running on win 2008 R2 server.

Any thoughts?

3 Replies
Partner
Partner

Re: Mound folder disappears at times

Try a UNC path vs Mapped. Mapped drives can get dropped very easily. QMC cant re-connect to Mapped automatically.

\\host-name\share-name\file_path

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jayaprakash_qv
New Contributor

Re: Mound folder disappears at times

the path is already UNC !

Partner
Partner

Re: Mound folder disappears at times

You may want to send a screenshot of your QMC config for community to look at. May have hidden clues.

the page with mounted folders etc...