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theresaa
New Contributor III

No Preview Available in Access Point

Most of my documents show the opening sheet in Access Point as the Thumbnail.  A couple of them, however, show this:

Can anyone tell me why?  V11.2SR10 on Server 2008R2.

Thanks

12 Replies

Re: No Preview Available in Access Point

Actually, the AccessPoint preview uses the Thumbnail you define in the document itself. No Thumbnail, no preview.

Open each document without a preview in QV Desktop and check Settings->Document Properties->Opening->Document Thumbnail (at the bottom left)

Best,

Peter

hariprasadqv
Contributor III

Re: No Preview Available in Access Point

Enable Thumb neail for all the documents in documents properties of each App.

help4qv123
Contributor

Re: No Preview Available in Access Point

Go to Document Properties--> check the check box.....

theresaa
New Contributor III

Re: No Preview Available in Access Point

I have the document thumbnail box checked that says opening sheet

Theresa Aspenwall

Business Intelligence Specialist

O: 216.839.5489

C: 226.630.9441

theresa.aspenwall@austinpowder.com

www.austinpowder.com

Need help? Ask IT!

O: 877.294.2443

AskIT@austinpowder.com

Re: No Preview Available in Access Point

In all published copies of your QlikView documents (assuming you have a publisher)?

Peter

Employee
Employee

Re: No Preview Available in Access Point

Hi,

You will need to do a reload before you put the document on the server. Also, once there you have to reload with server reloads or publisher for it to stay.

Bill

theresaa
New Contributor III

Re: No Preview Available in Access Point

Thanks. I will reload it from publisher and see what happens.

Theresa Aspenwall

Business Intelligence Specialist

O: 216.839.5489

C: 226.630.9441

theresa.aspenwall@austinpowder.com

www.austinpowder.com

Need help? Ask IT!

O: 877.294.2443

AskIT@austinpowder.com

MVP
MVP

Re: No Preview Available in Access Point

I have seen a case when the thumbnail no longer existed after a reload. I this case, I had to change to an image, reload, change back to thumbnail and reload again. It seems that he thumbnail got corrupted and this resolved it.

Logic will get you from a to b. Imagination will take you everywhere. - A Einstein
giakoum
Honored Contributor II

Re: No Preview Available in Access Point

one other way to make the thumbnail disappear is to save the qvw in web view instead of desktop view

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