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deepaktibhe
Valued Contributor

Not able to view all QVWs in accespoint

Please find attached screenshot.

I have not changed root folder.

Some of users are not able to see all QVW files in access point, can you please suggest on this.

Moreover performance is also slow it is taking too much time to open QVW file in access point.

Can you please suggest on this.

Thanks

11 Replies

Re: Not able to view all QVWs in accespoint

Check the Doc Cals of the application will it be assign to the users for those which not able to see the application on the access point. For Performance check the plugins that you installed.

Hope this helps

deepaktibhe
Valued Contributor

Re: Not able to view all QVWs in accespoint

Hi anand,

This problem is with named user CAlL that assigned to one of users,when I am trying to access document using my credentials it is working fine.

But when other user is using his own credentials it gives problem.

Please suggest.

Thanks

Employee
Employee

Re: Not able to view all QVWs in accespoint

If the users are not seeing the application is not a licensing issue but an authorization issue.

On the QMC, under System => Server => Security what do you have configured NTFS or DMS?.

If you are using NTFS authorization you need to give Windows Permission Files for the QlikView Documents to the Users that should see the application (and wait a little, usually takes a little time to reflect the changes on Access Point).

If you are using DMS, simply go to the authorization tab under Documents => User Documents after selecting an application and add your users there. If you are using Publisher you need to add those users in the reload task as well.

Hope it helps.

Best regards.

deepaktibhe
Valued Contributor

Re: Not able to view all QVWs in accespoint

Hi Luis,

We are using NTFS authorization can you please give me screen shot for this from where I am able to make suggested setting so that that will be helpful for me.

thanks,

Deepak

ali_hijazi
Honored Contributor

Re: Not able to view all QVWs in accespoint

any user who accesses the QV access point should see the documents UNLESS this user doesn't have the privilege to see it (right-click->properties->security)

the privilege is usually given to users by the publisher

it is not related to CALs at all

Employee
Employee

Re: Not able to view all QVWs in accespoint

Hi,

This would be a rights issues. If the user doesn't have rights to the document it will not show up in Access Point. This has nothing to do with CALs.

Bill


Re: Not able to view all QVWs in accespoint

Hi,

For this you have to configure Local or Active directory in directory connector.

and while distributing the document add users to the list, this will only work if you have publisher.

Let say you don't have publisher,then you need to add users to Qlikview file itself.

Regards

ASHFAQ

deepaktibhe
Valued Contributor

Re: Not able to view all QVWs in accespoint

Hello all,

I have taken following actions for resolving this,

1. unassigned named user cal and document cal,

2 I have restarted all QV services.

3 I have also restarted QV server.

But problem is still there.

I think changes whatever I have done is not reflecting on server.

Please suggest on this.

Thanks

Employee
Employee

Re: Not able to view all QVWs in accespoint

Hi

This has nothing to do with the CALs. CALs only come into play when you click on the QVW to open it. If you can't see all the documents it is a security issue. More than likely it is at the file permission level or there is section access applied to the document and the user is not listed.

Bill

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