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Performance issue with print report action in ajax

Hi all,

We have set the printing of a QlikView report in our layout through a buton with the action 'Print report'.

We're facing of a big performance issue when prinitng report using the action  in ajax mode while it works very well with IE plugin. I've tested with chrome and with QlikView web View, same result.

The app is not very large, around 100Mo when distribued and reduced by store. The origianl app qvw volum is 2Go for 20 Million rows.

Could this be related to the data model? which is a bit complexe, a snowflake schema (attached image).

We're using QlikView server 11.2 SR9. I've tester with QlikView desktop SR12 same issue.

Thank you for your help.

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