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Print report is not working on AJAX pulgin

Hi Folks, the print report option is not working on AJAX plugin, but it working fine on IE Plugin.

We already tried to change the PDFPrintTimeoutInSeconds (setting 7 in Settings.ini file) to 120 seconds on server.

We are using 11.2 SR2 version server.

Please find the attached screenshot for reference. Can you change any settings for AJAX plugin or is there any bug in 11.2SR2 ?

Thanks in Advance ..

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3 Replies
Support
Support

Re: Print report is not working on AJAX pulgin

Hi,

To start the Plug-in uses the Client's machine to print and AJAX uses the server to print. You will need to make sure that the "Print Spooler" service is running and that the PDF-XChange 3 is installed.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
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Re: Print report is not working on AJAX pulgin

We are creating 4 reports on the qvw and we had a problem with only one report is not working on the AJAX client. Rest 3 reports print report option works on both IE Pulg-in & AJAX client

Support
Support

Re: Print report is not working on AJAX pulgin

Hi,

I will be happy to test it if you wnat ot send it to me or you can open a ticket with support.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.