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olivierrobin
Valued Contributor II

Problem connecting qlik server to LDAP

Hi,

when configuring connection to LDAP, I receive this error message :

14/06/2017 11:47:55.9772795Information(ActiveDirectory.ActiveDirectoryProvider) Looking up RootDSE: LDAP://ldapservername/RootDSE
14/06/2017 11:47:55.9929061Warning(ActiveDirectory.ActiveDirectoryProvider+CachedDirectoryEntryHolder) Fetching directoryentry LDAP://ldapservername/RootDSE failed: Le nom d’utilisateur ou le mot de passe est incorrect.
14/06/2017 11:47:55.9929061Warning(ActiveDirectory.ActiveDirectoryProvider) Exception while initializing LDAP://ldapservername: Setting up connection failed; Le nom d’utilisateur ou le mot de passe est incorrect.
14/06/2017 11:47:55.9929061Error(DSC.DirectoryFramework) setup path not successful for user 'username' at 'LDAP://ldapservername': System.Exception: Setting up connection failed; Le nom d’utilisateur ou le mot de passe est incorrect. ||  ||    à ActiveDirectory.ActiveDirectoryProvider.CachedDirectoryEntryHolder.get_Entry() ||    à ActiveDirectory.ActiveDirectoryProvider.GetDirectoryEntry(String path) ||    à ActiveDirectory.ActiveDirectoryProvider.SetupPath(String _path, String _username, String _password) ||    à DSC.DirectoryFramework.SetupResource(Guid id, String type, String path, String username, String password, IDictionary`2 newSettings)
14/06/2017 11:47:55.9929061Warning(DSC.DirectoryFramework) Setting up adDSP 'LDAP://ldapservername' wasn't successful: Setting up connection failed; Le nom d’utilisateur ou le mot de passe est incorrect.

where ldapservername is the name of the ldap server

and username is the username which has access to this server

of course, the password iw typed correctly

if I use a tool such as AD Explorer with the same user and password, I have no problem

And this user is already used to access another LDAP server on the QV server and it works perfectly

Any idea ?

1 Solution

Accepted Solutions
olivierrobin
Valued Contributor II

Re: Problem connecting qlik server to LDAP

the problem has been resolved by using a user specially created for this use. it is a service account

2 Replies
Not applicable

Re: Problem connecting qlik server to LDAP

we have upgraded today the server from 11.2 to 12.1 and we have the same issue

olivierrobin
Valued Contributor II

Re: Problem connecting qlik server to LDAP

the problem has been resolved by using a user specially created for this use. it is a service account