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philipp_kunz
Contributor

Publisher PDF distribution sporadically Fails


Hi everyone.

I hope someone can help me in this case.

We sporadically encounter this error Message, when publisher tries to generate PDF Reports out of a Document:

Additional info: It is a pretty large QVW file and t when restarting all services the PDF Task runs without errors for an undefined period of time. Then suddenly it fails again. We already set the Printer timeout to 120 seconds and updated to 11.2  SR5

.

  1. 01.02.2014
    06:10:37 Error Failed to generate QVW File package..
    Exception=QDSMain.Exceptions.NoDocumentPackageFoundException: No Document
    Package found. bei QDSMain.DistributeHelper.GetDocumentPackage(ILogBucket
    logBucket, IDictionary`2 duplicateList, Document document, eDocumentType
    documentType, String url, Boolean showToolBar, String reportID, Int32
    maxRetries, Int32 currentRetry) bei
    QDSMain.DistributeHelper.GrabPDFFile(ILogBucket i_LogBucket,
    FilePackageContainer i_ParentFilePackageContainer, String i_FileName,
    Dictionary`2 i_DuplicateList, Document i_Document)

    01.02.2014 06:10:38 Error The task "Daily Report: Kennzahlen Landestheater
    Verkauf" failed. Exception:
    QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors
    to follow. ---> QDSMain.Exceptions.LogBucketErrorException: Failed to
    generate QVW File package..
    Exception=QDSMain.Exceptions.NoDocumentPackageFoundException: No Document
    Package found. bei QDSMain.DistributeHelper.GetDocumentPackage(ILogBucket
    logBucket, IDictionary`2 duplicateList, Document document, eDocumentType
    documentType, String url, Boolean showToolBar, String reportID, Int32
    maxRetries, Int32 currentRetry) bei
    QDSMain.DistributeHelper.GrabPDFFile(ILogBucket i_LogBucket,
    FilePackageContainer i_ParentFilePackageContainer, String i_FileName,
    Dictionary`2 i_DuplicateList, Document i_Document) bei
    QDSMain.DistributeTask.RevertOneAndAlwaysOne(Document qvbDocument) bei
    QDSMain.DistributeTask.ReleaseQvb(Document qvbDocument) bei
    QDSMain.DistributeTask.Distribution(String fileName, DistributionRequest
    distributionRequest, TaskResult taskResult, String repeatVariableName, String
    currentRepeatVariableValue) bei QDSMain.DistributeTask.Execute(TaskResult
    currentTaskResult) --- Ende der internen Ausnahmestapelüberwachung --- bei
    QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) bei
    QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
    taskResult)
2 Replies
Not applicable

Re: Publisher PDF distribution sporadically Fails

Hi Philipp

I too have the same error message when trying to distribute a pdf report. I have reduced the report to a simple single object single page PDF report and still have the smae error message.  I too am running 11.2 SR5.

Have you managed to find a solution?

Thanks

Scott

philipp_kunz
Contributor

Re: Publisher PDF distribution sporadically Fails

Hi Scott, it seems to be a known issue on the community.

Another user gave me the advice to adjust the font size of the PDF Document to reduce the  number of Pages.

So the Error shoud occur less frequently. But it does not solve the Problem on its basis.

Here is the thread:

PDF Reduction

hope that helps!

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