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Dear all,
I have a problem with a reload task of a qv document. I've scheduled a daily reload which works fine on all levels except one: the qmc indicates that the task is still 'running'. The reload is actually ended (the qvd file resulting from the reload is created) and the other reload that are triggered by a succesfull ending of the reload are also done. In the task history there is a succesfull entry.
The button 'abort this task' is not greyed out but nothing happens when I click on it.
I'm not sure if it has something to do with it but the reload of this qvd generator takes about 5 hours.
What does this mean and how can I solve this problem?
Thanks!
I have contacted QV support and they say it's a known bug that has been solved in version 11 SR2 so I'll have to update the server to that version.
I can tell you my experience, I have also experienced this situation, it happens when the task is not still finished and another planned task starts calling the same document
What do you mean with 'calling the same document'? Is it the reload trigger that caused the problem? I have a couple of reloads like this and this is the only one that causes the problem.
I have contacted QV support and they say it's a known bug that has been solved in version 11 SR2 so I'll have to update the server to that version.