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juan_escobar
Contributor

QMS

Hello,

I am trying to apply some updates in my QV Server 10 SR4... and I have this message as an answer:

How can I fix that, and why is appearing all the time?

Thanks

QMS.png

Tags (1)
10 Replies
danielrozental
Honored Contributor II

QMS

Juan, check your publisher license, there might be something wrong with it.

juan_escobar
Contributor

QMS

Hello Daniel,

check it how? I have all the fields clear, after I have typed it. I don't know what caused that.

Help!

danielrozental
Honored Contributor II

QMS

First, do you have a publisher license? is the support end date correct in that license? do you get an error when you try to apply it?

juan_escobar
Contributor

QMS

Yes I have e publisher licence, and when i applied it i didn't get any error not even with the server licence. It was suddendly this error

danielrozental
Honored Contributor II

Re: QMS

And what's the support end date?

juan_escobar
Contributor

Re: QMS

I don't see that in my licence, could be because I have a SPECIAL_EDITION;RESELLER???

danielrozental
Honored Contributor II

Re: QMS

No, but if it's a reseller license then probably the time limit has expired, can you post your LEF without the serial number?

juan_escobar
Contributor

Re: QMS

This es the LEF of the Server

DISABLE_COLLABORATION;YES;;

DISABLE_DMS;YES;;

FORCE_AUTHENTICATION;YES;;

NAMED_CAL_BY_MACHINE_ID;NO;;

NUMBER_OF_USERCALS;10;;

PRODUCTLEVEL;10;;2012-05-25

SPECIAL_EDITION;RESELLER;;

TIMELIMIT;VALUE;;2012-02-01

and this is the one of the Publisher

PRODUCTLEVEL;30;;2012-05-25

SPECIAL_EDITION;RESELLER;;

TIMELIMIT;VALUE;;2012-02-01

danielrozental
Honored Contributor II

Re: QMS

Your license expired 16 days ago, you need to get in contact with a QlikTech representative and ask them for the licenses renewal.

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