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QV 9 - Microsoft Visual C++ Runtime Library

Running QV version 9.0.7119.4. We are getting

Runtime Error!

Program: c:\Program Files\Internet Explorer\iexplore.exe

abnormal program termination

No users can access the single qvw using QV Server

It document opens fine in Local client. I have tried shutting down the service and re-starting it. Still no access.

In the logs it has a warning: The document .....failed to load for unknown reasons (e=14) [22}.

6 Replies
Not applicable
Author

I stopped and re-started the QV server and QVWebServer. This has fixed the issue for now. I believe the client needs a more powerful server to support the application.

juleshartley
Specialist
Specialist

I'm getting a similar error, and I too think it's down to resource. difficult to pin down though...

suniljain
Master
Master

You have to Upgrade window patches. I faced same probelm. But After Updating window Patches it resolved

bnichol
Specialist
Specialist

Specifically which patches did you apply? And what environment are you running? Windows Server 200?

Thanks,

B

suniljain
Master
Master

We are running window 2003 server 64 bit. Pls visit microsoft site for patch updation. if you on window update then you can see what are the list of patches that have to update and also no of update.

Patches is nothing but system program .

Not applicable
Author

Hi

We are running window 2008 server 64 bit. Pld visit microsoft site for patch updation