QV publisher- Cannot connect to command center

[#1]

Hi every one

After installing QV publisher 8.5, while trying to run thru ....../controlpanel/default.aspx I get the message above, after cheking, I realizedtha the problem, most probably, is that the port assigned for communication can not be opened. Any one out there have a clue about the reason why the port can not be opened.

Appreciate your help and concern.

[stephencredmond]

Hi,

Other processes (especially McAfee AV) will grab the server ports that are used by QV Control Panel.

You need to change the port of the QV services:

In Program Files\Qlikview\ControlPanel, edit web.config and change the entry:

<add key="CommandCenterURL" value="http://localhost:8081/qtcc.asmx"/>

to

<add key="CommandCenterURL" value="http://localhost:8765/qtcc.asmx"/>

(I am using 8765 as the example port to change to).

In Program Files\Qlikview\CommandCenterService, edit QVPublisherCommandCenterService.exe.config and change the entry

<add key="WebservicePort" value="8081" />

to

<add key="WebservicePort" value="8765" />

Stop and start the services and you should be OK. You can always test the service on the server by calling the web service:

http://localhost:8765/qtcc.asmx

It should respond:

<Root>CommandCenterService v 2.0.50727.3082 says, "Hello world. The time is: 8/25/2009 14:39:39.8992663". For wsdl, add ?WSDL at the end of the request. </Root>

Regards,

Stephen