QVS License not recognizing NamedCals

[IVAN-FELIPE]

Hi all,

I'm having problems authenticating the available NamedCals in v10.

I have asked for the lef and I tried to write that license and lef in my own PC, successfully so I have available all the named cals.

The problem is with the customer environment. When I write the license and the lef it seems to be success but when I go to 'Client Access Licenses' it doesn't recognize any named cal, it just says 'Named User CALs: 0 assigned (0 in license)

The environment is :

Win 2008 Server 64b (it's not a virtual machine)

QVS v10 SR1 64b

* I made my tests successfully in my own machine, with the same license (Win7, 64b, QVS v10 SR1 64b)

Any ideas?

Thanks

[IVAN-FELIPE]

Hi again,

Fortunately I've identified the cause. There is a parameters called 'Limit number of cals' in QlikView Enterprise Management Console-->System-->Licenses-->Limitations. If it's checked it will limit the number of cals available. It was checked and set to 0.

Best

[brunodec]

Thank you for posting this; I had the same issue and wouldn't have found it without this post.

[IVAN-FELIPE]

I'm glad that would be useful. It seems to be activated by itself, right?

Greetings

[#5]

We've experienced this a couple of times and need to untick the "Limit number of CALs" box and then reassign DOC cals on each doc

- any insight into what triggers this and what we need to do to prevent it?