I have a couple of users who cannot access the files on my QlikView server via the Analyzer->Open in server option since we upgraded it to 9 from 8.5.
What they have in common is that the entry in the list of Assigned Users have a Last Used date that looks like this: <machine\user> 1899-12-30 00:00:00
Has anyone seen this type of entry in the CAL-list before, so that perhaps the error is on the QlikView side of things? Or do you think it has something to do with our NTFS Authorization, or something else in our network?
I'm not sure how useful this is, but that entry actually means -1 since QV dates start from 01/01/1900. I'm a little confused by your post--are the users having trouble in Analyzer (the IE Plugin) or Open in Server (found in QV Desktop)? What sort of authorization are you using, NTFS or DMS? Are you using the QVWS or IIS? Have you tried to temporarily disable Dynamic CAL Assignment and manually issue the problem users CALs from QEMC (I'm assuming you have Named User CALs in your license)?
I believe it has to do with that the user does not get the credential correctly for the server, i.e. the server lets him in but wont list the documents as the documents are not allowed for that user according to the DSC.
We solved this problem by asking the users that had this problem to specify their username upon login (use Alternate Identity). In this way the user will get the domain corrected for them.
We use QV9 SR2 and for all users using license lease through the QV Analyzer the time stamps show as 1899, documents show ok though. We used to use DMS and now use NTFS Authorization and both methods have not been a problem.