We recently switched our authentication method from NTLM to Custom User (via WebTicket) with a Custom login page (SAML2 interface to external identity provider). After making this change, the iPad app no longer works. I get the custom login page and after authenticating I see the access point very briefly and then get an error ("Error downloading the document list").
Many of our customers rely on the Qlik mobile app which now is no longer working.
I can still authenticate to our Access Point via Safari and opening/using docs works just fine. Also, access from desktop browsers (IE, Chrome, Firefox, etc) all work correctly.
The following entries are generated in the IIS log:
2015-02-19 16:19:50 XX.XX.XX.XX POST /QvAJAXZfc/AccessPoint.aspx mark= 443 - YY.YY.YY.YY QlikView/2.0+(iPad;+iOS+8.1.1;+Scale/1.00) 302 0 0 1429 426 62
2015-02-19 16:19:50 XX.XX.XX.XX GET /QvAJAXZfc/AccessPoint.aspx mark= 443 - YY.YY.YY.YY Mozilla/5.0+(iPad;+CPU+OS+8_1_1+like+Mac+OS+X)+AppleWebKit/600.1.4+(KHTML,+like+Gecko)+Mobile/12B435 302 0 0 1445 339 78
2015-02-19 16:20:28 XX.XX.XX.XX POST /Shibboleth.sso/SAML2/POST - 443 - YY.YY.YY.YY Mozilla/5.0+(iPad;+CPU+OS+8_1_1+like+Mac+OS+X)+AppleWebKit/600.1.4+(KHTML,+like+Gecko)+Mobile/12B435 200 0 0 533 11864 546
2015-02-19 16:20:28 XX.XX.XX.XX POST /QvAJAXZfc/AccessPoint.aspx mark= 443 - YY.YY.YY.YY QlikView/2.0+(iPad;+iOS+8.1.1;+Scale/1.00) 302 0 0 1445 446 62
Regarding the WebTicket setup, 127.0.0.1 (localhost) is the only IP setup as a <TrustedIP> in the WebServer\config.xml.
Any ideas on how to resolve this?
