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QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Hi,

I have a problem with licenses for SBS QlikView 10 SR 1 at one of our clients. For unknown reasons the license disappear from the server after some time and then have to assign them again. Once they disappeared, scheduled reloads fail and users can't work with applications.

It's on Windows Server 2008, 64-bit.

It's urgent. Any suggestions?

1 Solution

Accepted Solutions
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QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Hi,

it is corrected in SR2. We have installed 10 SR2 QlikView Server and also set a specific space for virtual memory (because there wasn't) and it seems to be OK.

There was some issue with .pgo files in SR1.

7 Replies

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Hi

Do you have Publisher.

If yes then I would like to suggest to remove all the files in end user I.e server directry. Take proper back ups and schedule it again.

This will resolve your problem.

If not then go to Application folder there delete .meta, .pgo, and . shared files After taking proper backups and must stop server from services.

Then restart the services.

This will definately help you out.

Regards

ASHFAQ

Not applicable

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

OK, thank you, will try.

I want to ask about .tab files, should I also remove them?

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Hi

Just Keep qvw files if you don't have publisher.

Make sure to take proper backups

Regards

ASHFAQ

Not applicable

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Thank you a lot.

Hope it will help Smiley Happy

Could you please write shortly what's the reason for this behavior or what's a problem with the .meta, .shared, .pgo etc. files?

Thanks.

danielrozental
Honored Contributor II

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Milan, we're having this same issue with a client.

It would apparently be corrected in SR2, please get in touch with QT support to report this issue.

Not applicable

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Hi,

it is corrected in SR2. We have installed 10 SR2 QlikView Server and also set a specific space for virtual memory (because there wasn't) and it seems to be OK.

There was some issue with .pgo files in SR1.

Not applicable

QlikView Server (SBS) 10 SR 1 looses licenses (CALs)

Hi There,

I just did an upgrade for a Client from version 9 SR5 to 10 SR3 and all the CALS were lost.

I've reverted the the VM server back but would like to know how I can get the CALS to persist after the upgrade.

Was the problem really fixed in 10 SR2? Is there a way of backing up the CALS and restoring them after the upgrade?

Thanks

Luke

ps First ever upgrade of Qlikview server...

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