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Not applicable

QlikView Services log on as local system

Heys,

I installed the QlikView Server/Pulibsher 9 without specify an administration account, consequently the QlikView Services are log on as local system (as i expected).

I started all QlikView Services (Windows Computer Management->Services) but when i visited Qlikview Manager Console or Qlikview Enterprise Manager Console, most of services that appears in the status bar are disconnected except the QV Server.

Someone could give me a clue to solve this problem?

Thanks for your time.

1 Solution

Accepted Solutions
smoon63
Contributor

QlikView Services log on as local system

After getting this same advice from pretty much everyone here and QlikTech Support, I added a new account with admin rights, switched the services to run under that account, and it worked. Thanks everyone for your input. Evidently something changed between v8 & v9 to make the dedicated user necessary, or at least to make the LocalSystem account inadequate to run the QV services. My problem now is the QV Server on the machine is trying to cluster with our Production server so now the server is Off Duty.

11 Replies
smoon63
Contributor

QlikView Services log on as local system

I don't have an answer, but if it's any consolation you're not alone - I am having exactly the same problem. Only thing different is that ours is on a 64-bit server. Or maybe it's not different - guess you didn't mention the platform.

Is yours a clean install, or are you upgrading from an earlier version? Ours is on a brand new, never before used 64-bit server, so the upgrade conflict doesn't apply to us. I used the same license key that we used to install QVS 8 on our current 32-bit production system - could that be the problem?

Thanks,

Scott Moon

jsn
Honored Contributor

QlikView Services log on as local system

The easiest approach here I would think would be to create a new account locally on the machine and set this account to run the services. Make sure to add the account to the QlikView Administrators group as well. At least the QlikVIew Management Service and QlikView Web Server Service I would assume should run on other than Local System account.

Not applicable

QlikView Services log on as local system

As JSN said, you should create a specifiq Qlikview Server account and run the service based on this account.

smoon63
Contributor

QlikView Services log on as local system

Thanks for the replies. I am checking with our network admin to see if it causes any problems in Active Directory for me to add an admin account. He had told me previously that local users and groups added to the server cause him headaches because they don't have password expiration policies, and our system is set up to enforce password changes on a regular basis. Here is some info that might help.

Additional Info:

System - Clean, never before used 64-bit Windows Server 2003 running on VMWare Virtual Platform, 2.3 GHz Quad-Core AMD Opteron 2356; 4GB RAM;

I am able to successfully enter my QV Server license key & control #, but when I try to add my Enterprise Publisher info it tells me it can't connect to the Command Center.

I apologize if I am hijacking the OP's thread, but it seems we have very similar problems.

Scott

smoon63
Contributor

QlikView Services log on as local system

In versions 7 & 8 we have always run the QVS & QVP services under the LocalSystem account with no problem. Did something change in v9 that breaks this method? The services are ALL actually running on the new QVS 9 machine, but they show as Disconnected when I view the Status tab in the QV Mgmt Console.

Thanks again,

Scott

Not applicable

QlikView Services log on as local system

I had the same problem and the only way that I found to make that all the services work is install Qliview Server 9 with the Administrator account, with this el Services run like local and all appear in the QMC like Started.

S.O.: Windows XP SP3

.Net Framework: 3.50 SP1

smoon63
Contributor

QlikView Services log on as local system

After getting this same advice from pretty much everyone here and QlikTech Support, I added a new account with admin rights, switched the services to run under that account, and it worked. Thanks everyone for your input. Evidently something changed between v8 & v9 to make the dedicated user necessary, or at least to make the LocalSystem account inadequate to run the QV services. My problem now is the QV Server on the machine is trying to cluster with our Production server so now the server is Off Duty.

chrisbrain
Valued Contributor

QlikView Services log on as local system

Does anybody have any experience of setting up and account for QVS to run under on a domain controller?

We have created an account, added it to the Administrators group (tried local Administrators, Domain Administrators, QVS Administrators) but we always get:

Error 1053: The service did not respond to the start or control request in a timely fashion.

When trying to start the service.

Is there something special we need to know when doing this with a domain account?



Not applicable

QlikView Services log on as local system

I had the same doubts, so right now i´m using the local system acount to run the services. it´s works pretty well.

Jr