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andre_andersson
New Contributor

QlikView server - cannot open Service Control Manager

Hi,

I have a two server setup, one back end (QMS, QDS) and one front end (QVS, QVWS, DSC). Everything is working fine except I cannot restart the QVS from the back end machine after making changes in Management Console (errormsg attached). Both machines are running WindowsServer2016 and QV12.1 SR8. The serviceaccount is local admin on both and is added to the QlikViewAdministrators group. Thankful for any ideas!

/André

4 Replies

Re: QlikView server - cannot open Service Control Manager

Most probably because the service account on the back-end server tries to restart a service on the front-end server and hasn't got the necessary permissions to do so.

The easiest technique to sovle your current and all future service account permissions problems is to switch to a domain account and add it to the local Administrators groups on both machines.

andre_andersson
New Contributor

Re: QlikView server - cannot open Service Control Manager

I'm not sure it's a permission issue. The service account is already a domain account and is already added to the local administrators group on both machines. Could it be a firewall issue? Or some perhaps UAC in Windows Server?

Re: QlikView server - cannot open Service Control Manager

Sorry, my mistake. I thought that with "The serviceaccount is local admin on both.." you meant to say that you were using local administrators.

Do you find any mention of this failure in the Event logs?

andre_andersson
New Contributor

Re: QlikView server - cannot open Service Control Manager

No, nothing in the event logs that I can find. This has to be a windows issue so I hope the customers IT department can sort this out. If I get a reply from them, I'll make sure to post it here.