Skip to main content

Qlik

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Not applicable
‎2013-10-15 10:37 PM

Qlikview WebServer and IIS Server: No Server in AccessPoint

I have a Qlikview Webserver "WS1" that is internal with Full Installation and another server "IIS1" in DMZ that is installed with IIS only.

The ports and firewalls are opened up between these 2 servers.

I have set up the IIS App Pool and changed the Config.Xml  in IIS1 server to point to WS1. When I opened up AccessPoint, I got MESSAGE: NO SERVER

The log within Web Server showed that it failed to connect to server.

10/15/2013 17:25:08.9126448 Information Connect to server: WS1

10/15/2013 17:25:29.9578542 Warning Fail Connect to: WS1

Please share your suggestion on how to resolve the issue. Thank you

Cherry


Labels (1)
Labels
2,122 Views
0 Likes
16 Replies
sudeepkm
Specialist III
Specialist III
‎2013-10-16 12:59 AM

Have you tried restarting the app server and web server already? Once restarted kindly verify the settings in QMC.

764 Views
0 Likes
Not applicable
‎2013-10-16 01:46 AM
Author

In response to sudeepkm

Thank you for your feedback Sudeep.

Yes, I have restarted both App server and IIS server. The settings in CMC still showed that IIS1 server is disconnected.

764 Views
0 Likes
suniljain
Master
Master
‎2013-10-16 01:52 AM

Error indicates that You did not configured binding of site in IIS.

764 Views
0 Likes
Not applicable
‎2013-10-16 11:42 AM
Author

Hi Sunil,

Could you provide more detail steps on configuration of IIS? I'm not familiar with that. Thank you.

764 Views
0 Likes
suniljain
Master
Master
‎2013-10-17 03:33 AM

In response to

Rgiht click on Website in IIS and map you IP address there.

764 Views
0 Likes
Not applicable
‎2013-10-17 03:43 AM
Author

REstart Qlikview Services then it will work.

764 Views
0 Likes
Bill_Britt
Former Employee
Former Employee
‎2013-10-17 05:51 AM

Hi,

1. The server in the DMZ is it part of the Domain that QVS server is?

2. Is the Application Pool running under an account that is a member of the QlikView Administrator Group on the QVS server?

3. Is port 4747 open in the firewall between the two servers.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
764 Views
0 Likes
Not applicable
‎2013-10-17 09:38 AM
Author

In response to Bill_Britt

Bill,

Thank you for your response.

Yes, the server in DMZ is part of the domain, same as QVS server.

Yes, App Pool is running under the same account as Qlikview Setting and is a member of QV Admin on QVS Server.

Yes, port 4747 is open

Cherry

764 Views
0 Likes
Not applicable
‎2013-10-17 09:40 AM
Author

Update:

After restarting the QVS server, the CMC now recognized the server in DMZ; however, from AccessPoint, it still shows Message: No Server

How do I resolve this issue? I spent a lot of time and still could not resolve it. Thank you.

764 Views
0 Likes