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Qlikview server lost all setting in QMC

Hello,

This happened to one of our clients one time recently: all settings were lost in Qlikeview Management Console.

we have set up reload task on QMC, because the settings were gone, client could  not open dashboard, getting error 'failed to open document, file not found'. We have to manually reapply all settings back.

Client claimed they did not do anything like applying micorsoft patch/updates, maintenance etc..

Can somebody explain for us why this happened?

below is the log:


Log
Name:      Application

Source:      
QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 9:31:51 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

Could not start task; Task not found.
Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T01:31:51.000000000Z" />

  
<EventRecordID>60223</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>Could not start task; Task not found.
Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw</Data>


</EventData>

</Event>

Log
Name:      Application

Source:      
QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 8:51:57 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

Could not start task; Task not found.
Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T00:51:57.000000000Z" />

  
<EventRecordID>60222</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>Could not start task; Task not found.
Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw</Data>


</EventData>

</Event>

Log
Name:      Application

Source:      
QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 8:02:41 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

The task
"DAX_Analyzer/DAX_Analyzer.qvw" failed. Exception:

  1. QDSMain.Exceptions.DistributionFailedException:
    Distribute failed with errors to follow. --->
    QDSMain.Exceptions.ReloadFailedException: Reload failed --->
    QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
    document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

   at
QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption,
String variableName, String variableValue, Boolean moniterCpuUsage)

   --- End of inner exception
stack trace ---

   at
QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean
moniterCpuUsage)

   at
QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   --- End of inner exception
stack trace ---

   at
QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   at
QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
taskResult)

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T00:02:41.000000000Z" />

  
<EventRecordID>60221</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>The task
"DAX_Analyzer/DAX_Analyzer.qvw" failed. Exception:

  1. QDSMain.Exceptions.DistributionFailedException:
    Distribute failed with errors to follow. ---&gt;
    QDSMain.Exceptions.ReloadFailedException: Reload failed ---&gt;
    QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
    document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

   at QDSMain.ReloadTask.Reload(String
fileName, TaskResult taskResult, String sectionAccessUserName, String
sectionAccessPassword, eReloadOptions reloadOption, String variableName, String
variableValue, Boolean moniterCpuUsage)

   --- End of inner exception
stack trace ---

   at
QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean
moniterCpuUsage)

   at
QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   --- End of inner exception
stack trace ---

   at
QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   at
QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
taskResult)</Data>

  </EventData>

</Event>

Log
Name:      Application

Source:   
   QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 8:02:41 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

Document
could not be opened

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T00:02:41.000000000Z" />

  
<EventRecordID>60220</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>Document could not be opened</Data>


</EventData>

</Event>

Log
Name:      Application

Source:      
QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 8:02:41 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

The
task "DAX_Analyzer/DAX_Analyzer.qvw" failed. Exception:

  1. QDSMain.Exceptions.DistributionFailedException:
    Distribute failed with errors to follow. --->
    QDSMain.Exceptions.ReloadFailedException: Reload failed --->
    QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
    document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

 
at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

 
--- End of inner exception stack trace ---

 
at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean
moniterCpuUsage)

 
at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

 
--- End of inner exception stack trace ---

 
at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

 
at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
taskResult)

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T00:02:41.000000000Z" />

  
<EventRecordID>60219</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>The task "DAX_Analyzer/DAX_Analyzer.qvw" failed.
Exception:

  1. QDSMain.Exceptions.DistributionFailedException:
    Distribute failed with errors to follow. ---&gt;
    QDSMain.Exceptions.ReloadFailedException: Reload failed ---&gt;
    QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
    document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

 
at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean
moniterCpuUsage)

 
--- End of inner exception stack trace ---

 
at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean
moniterCpuUsage)

 
at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

 
--- End of inner exception stack trace ---

 
at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

 
at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
taskResult)</Data>


</EventData>

</Event>

Log
Name:      Application

Source:      
QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 8:02:40 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

The
document failed to open.

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T00:02:40.000000000Z" />

  
<EventRecordID>60218</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>The document failed to open.</Data>


</EventData>

</Event>

Log
Name:      Application

Source:      
QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 8:02:40 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

Document open call failed. The document
might require username and password.

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-09T00:02:40.000000000Z" />

  
<EventRecordID>60217</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>Document open call failed. The document might require username and
password.</Data>


</EventData>

</Event>

Log
Name:      Application

Source:  
    QlikView Distribution Service v11.20.11643

Date:        
4/8/2014 7:31:50 PM

Event
ID:      0

Task
Category: None

Level:       
Error

Keywords:    
Classic

User:        
N/A

Computer:    
DDRKDCAX01.corp.gianteagle.com

Description:

Could not start task; Task not found.
Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw

Event
Xml:

<Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


<System>

  
<Provider Name="QlikView Distribution Service v11.20.11643" />

  
<EventID Qualifiers="0">0</EventID>

  
<Level>2</Level>

  
<Task>0</Task>

  
<Keywords>0x80000000000000</Keywords>

  
<TimeCreated SystemTime="2014-04-08T23:31:50.000000000Z" />

  
<EventRecordID>60216</EventRecordID>

  
<Channel>Application</Channel>

  
<Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

  
<Security />


</System>


<EventData>

  
<Data>Could not start task; Task not found.
Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw</Data>


</EventData>

</Event>

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