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Recover session on reload

Hi,

We have a problem when the qlikview document reloads on the server, the users session is lost and their selections and position is reset to the opening position.  We would like the data to refresh in the background without the user losing their session, I understand this is possible to achieve using "allow session recovery", however, when someone finish their session (closes their browser or simply is idle for 30 minutes), we would like a new session to be started (i.e. at the opening position and selections).

Is this possible?

Thanks,

Mark

we are on QV server 11.2