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nicolai_moller
New Contributor

Reset user sign on

Hi

Is there a way to reset a users login in the access point. I have a user who keeps getting logged into the access point with an ID that doesn't exist anymore. In favorites & profile the user is "signed in as"  his old ID that was deleted yesterday and doesn't exist in our user database anymore. How do I get QlikView to accept the new user ID instead?

Thanks.

3 Replies
Employee
Employee

Re: Reset user sign on

How are you logging in? The login isn't QlikView that is Windows, QlikView only does authorization based upon what the OS passes to it.

Bill

nicolai_moller
New Contributor

Re: Reset user sign on

The user logs into windows as the new ID. The old ID (which is now deleted in the user database) has an _ (underscore) after the ID. In the access point it says Welcome *User ID* in the top righrt corner, but in favorites & profile is says 'Signed in as: *User ID*_ (with the underscore).

That's what confuses me.

Employee
Employee

Re: Reset user sign on

Try this. Put the attacted QVW on your server and have them open it and see what it tells you.