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Not applicable

Root cause of services going down on windows 2008 R2

I dont know whether it has something to do with the qlikview services not responding but other than this I didnt observe any unusual event. This is happening frequently. Can someone please help regarding what should be the reason behind services was not responding and restarting them worked.

11 Replies
Luminary
Luminary

Re: Root cause of services going down on windows 2008 R2

How much RAM (GB and % of total RAM) is QVS.exe using? 

Karl

paul_scotchford
Valued Contributor

Re: Root cause of services going down on windows 2008 R2

What is your server Config? (I assume not a virtual!)

Support
Support

Re: Root cause of services going down on windows 2008 R2

Hi,

Have you check you log files to see if you can see anything there that will give you a hint?

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
aveeeeeee7en
Valued Contributor III

Re: Root cause of services going down on windows 2008 R2

It is surely a RAM based issue and increasing Virtual Memory is also not a Permanent Solution.

Since Qlikview is a RAM based Tool, I will suggest you to increase the RAM and Memory size.

It will definitely fix your issue.

Regards

Aviral Nag

Not applicable

Re: Root cause of services going down on windows 2008 R2

Its 128 GB and QVS.exe is using 40 GB.

Not applicable

Re: Root cause of services going down on windows 2008 R2

I have checked the log file but no luck.

Not applicable

Re: Root cause of services going down on windows 2008 R2

Its a Virtual Server and  it has 128 GB RAM.

Support
Support

Re: Root cause of services going down on windows 2008 R2

Hi,

Make sure the QVS logs are set to high in the QMC. This will cause a restart so need to make sure you do this after hours. Then the next time it happens check the logs.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
Not applicable

Re: Root cause of services going down on windows 2008 R2

Sure. I will try that option. As of now it is set to Medium.