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Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Hi,

I've got an issue with Qlikview server's automatic document reloads. I can't seem to get them to run.

Couple key points:

  • I've got the system setup to reload every 6 hours.
  • I've confirmed that the services are running, and are running under a user account which is both a system Administrator and Qlikview Administrator.
  • There are no errors when manually reloading.
  • I am seeing the error in Qlikview Enterprise Management Console > Status > Services. Reload engine is marked with a red X, status Disconnected, Message is "Failed to contact service."

Any help you guys could provide is most appreciated.

Cheers,

Ben

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5 Replies
Not applicable

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Bump.

Anyone have any advice on this one?

michael123
Contributor

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Are you sure your license has been properly applied? Also, sometimes when installing, depending on OS, you need to reboot server for services and roles to work.

/Michael

Not applicable

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Thanks Michael,

I'll give it a go.

Cheers,

Ben

gainkarthi
Valued Contributor

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Ben,

Whether it was working fine after the reboot ?. Error message is disappeared now ?

Regards,

Karthi

Not applicable

Re: Scheduled Reloads - Reload Engine reports "Failed to Contact Service"

Hi,

Not working after the reboot, have started a support ticket and am working through with Qlikview.

Will update this post when the problem is resolved.

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