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ali_hijazi
Honored Contributor

Session Collaboration

Hello

Got QVS 11.2 SR5

Today we enabled session collaboration on a document and we tried it internally at the client's intranet

the other user opens the document but when he clicks on a field the screen freezes and the one who shared the session in the first place gets a "Disconnected from server" message and he will never be able to share his session anymore as the screen keeps freezing

until the QV Server service is restarted

have you encountered such a problem?

what shall I investigate to resolve this issue?

please advise

Message was edited by: Ali Hijazi

Labels (2)
2 Replies

Re: Session Collaboration

In SR6, a problem with session collaboration randomly freezing was fixed (#67110).

In case you don't get any further community feedback, I think you better try an in-site upgrade to SR10 or contact Qlik support.

manojkulkarni
Valued Contributor II

Re: Session Collaboration

It looks like it got fixed in higher versions. try to upgrade.

check below link

shared session hangs