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patroser
Not applicable

Switch from User CAL to Document CAL

Hi there!

One of our clients just purchased some extra Document CALs.

I assumed, that we could delete the User CALs of the users getting a Document CAL now, for they will lease a Document CAL as soon as they open the specific application.

Turns out, that neither lease nor manually assigned Document CALs seem to work while the User CAL of this person is still in quarantine.

Is this behaviour expected? Do we really need to wait a total of 24 hours before we assign a Document CAL to some users having User CALs at the moment?

Thanks in advance

Patrick

1 Solution

Accepted Solutions
Support
Support

Re: Switch from User CAL to Document CAL

Hi,

Yes, you will have to wait for the quarantine period to expire.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
2 Replies
Support
Support

Re: Switch from User CAL to Document CAL

Hi,

Yes, you will have to wait for the quarantine period to expire.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
patroser
Not applicable

Re: Switch from User CAL to Document CAL

Hi Bill,

thanks for the quick reply!

Patrick