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The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

Hello there,

Has anyone experienced a similar issue in QV9 SR6 where the Accesspoint page (*IE 7 browser*) automatically closes after sometime?

Please let me know if there is a resolution to this. I did a normal install of the qv9 sr6w with no portal configuration changes...

6 Replies
suniljain
Honored Contributor

The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

pls try in IE8.

Not applicable

The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

Thanks for the response,Sunil..

In IE8, the browser closes but reopens automatically with the message ' This tab has been recovered'.

Our clients use IE7 and we want to tackle the issue rather than find an alternative.

suniljain
Honored Contributor

The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

can you tell me one thing ?.which qlikview version yuo are using and which is plug in version.?.

Employee
Employee

The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

See if the following solves your problem:

- Locate the following file and open it for edit: C:\Program Files\QlikView\Web\QvAccessPoint.js
- Comment the following line

function CheckPlugin() {

pluginEnabled = false
try {
if(ActiveXObject) {
// var _ = new ActiveXObject("QlikTech.QlikOcxCtrl")
pluginEnabled = true;
}
} catch(e) {
}
}

It will prevent the plugin from loading when you reach Accesspoint.

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The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

Bjorn,

Unfortunately, that didnt work. But , the portal is running faster with this code commented out.

Any other suggestions? Thanks in advance.

Not applicable

The browser IE7 automatically closes after clicking on a couple of documents from the Accesspoint portal (QV9 SR6)

We are using QV9 SR6. Thanks.

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