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Unable to Allow Document to Loaded by QlikView

I am looking into this at the moment, but if someone could help me out that has encountered this before I'd be grateful.

I have uninstalled the initial qvs version 9 and re-installed SR3.

I now want to serve a document (I have a single document licence) but the tickbox to 'allow document to the loaded by QlikView Server' is greyed out, so I cannot serve any documents.

In the upgrade documentation I did not see any mention of unmounting all documents prior to uninstalling, but I guess that's what I should have done - in hindsight!

Please can anyone suggest what I can do now to allow me to serve one document.

Thanks in advance

Simon

4 Replies
Not applicable

Unable to Allow Document to Loaded by QlikView

Sorry but your question is not clear, uninstall QVS, clear configuration folder and reinstall

regards

Not applicable

Unable to Allow Document to Loaded by QlikView

Thanks for engaging.

Where is the configuration folder you refer to?

Not applicable

Unable to Allow Document to Loaded by QlikView

I found the configuration file, and that worked...so thanks

Not applicable

Unable to Allow Document to Loaded by QlikView

I have the same issue on my server.

Can you tell me exactly what you did to solve it? Did you modify a configuration file, and which one? Did you reinstall the server?

Thanks

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