Re: Upgrade from version 9 to version 11 - Qlik Community

Report Inappropriate Content · ‎2014-10-15

We have the version 9 license keys. Is there a separate license key required for version 11? If yes, how do we obtain it? (We observe that Version 9 license keys don’t seem to work with Version 11.)
Is there any financial payment to be made to Qliktech to upgrade from version 9 to version 11?
Where do we obtain the download of version 11 for upgrade purposes?
What is the procedure to upgrade from Version 9 to version 11?

Thanks a ton.

Regards

Anoop

Bill_Britt · ‎2014-10-15

Hi,

1. You will in the LEF the below

PRODUCTLEVEL;10;;2013-09-01

The date at the end is when your maintenance has ended. You can not use the license for any product or update after that date. If this data has expired you will need to contact your account manager.

2. Yes, if your maintenance has expired.

3. You can find the upgrade on the Qlik.com under support and downloads.

4. You will need to read the release notes.

Bill

Bill - Principal Technical Support Engineer at Qlik
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korsikov · ‎2014-10-16

4. I think these 2 guides should help

ashfaq_haseeb · ‎2014-10-16

Hi,

Check this too.

But its from V 10 to 11. Concept will be almost same.

But make sure you have valid Maintenance contract as said by Bill Britt

Regards

ASHFAQ

quwok · ‎2014-10-31

A small addition to point 1, if you have a valid maintenance contract, the same license key will work, but you may need to connect to the Qlik license server to renew your LEF.