Upon opening files online some users receive error message 'Failed to Load'

[#1]

Some users cannot open files online. Users are logging on with Internet Explorer 7 and 8.  This doesn't happen all of the time for all users.  Is there a setting on Qlikview that I need to adjust?  Or do the users need to adjust a setting on their browser? 

[gainkarthi]

Are you trying to open in Ajax client or IE plugin client?

[#3]

AJAX

[techvarun]

This May help

Regards

[#5]

Hi,

     Do remember to add your QV Access Point URL into your IE's Compatibility list. It work for my case.

Regards,

Kho