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Not applicable

User disappearance in Assigned CALs - why?

I have OEM-QlikView Server Small Business Edition on server. When I add in assigne CALs new user and refresh page - the user is disappears. Do you have any idea why this is happening?

And I think that from this reason I can't lease licence in another computer. (I have problem with this too.)

1 Solution

Accepted Solutions

Re: User disappearance in Assigned CALs - why?

Do you ever click the Apply button that is present in the bottom right corner of every page? Don't forget that these are AJAX-controlled web pages. Selecting Refresh before clicking the Apply button will revert all information to the server state it had before you made any changes...

Peter

7 Replies
Employee
Employee

Re: User disappearance in Assigned CALs - why?

Monika,

Can you give details how are you adding the user?

Gio

Not applicable

Re: User disappearance in Assigned CALs - why?

Yes, it is: System->Licenses -> QV OEM Server ->  Client Access Licences -> Assigned Cals -> then I type username and click on "Assign Cal" button.

Not applicable

Re: User disappearance in Assigned CALs - why?

Silly me. I didn't click Apply buton. Now everything is OK.

MVP
MVP

Re: User disappearance in Assigned CALs - why?

In QMC (QlikView Management Console), you generally need to press the 'Apply' button on lower right of the page to apply any changes. Have you done this before refreshing?

Re: User disappearance in Assigned CALs - why?

Do you ever click the Apply button that is present in the bottom right corner of every page? Don't forget that these are AJAX-controlled web pages. Selecting Refresh before clicking the Apply button will revert all information to the server state it had before you made any changes...

Peter

awhitfield
Esteemed Contributor

Re: User disappearance in Assigned CALs - why?

Ha Ha - the 'APPLY' button always catches us out !! 

Andy

Re: User disappearance in Assigned CALs - why?

After all these years, it still bites me every so often. I guess it's just to keep me alert.

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