Users can see 2 Versions of the Same App

[darrellbutler]

Hi, I've got a test app in AccessPoint that when opened by two different users is different.

The most current app has overwritten the previous version. But this previous version is still visible to one user only.

I can see in Access Point that both users are trying to open exactly the same document the url for the app is identical. The user experiencing the issue has clicked on remove last document state but hasn't done anything.

It's almost as if there is an orphaned file somewhere but I can't seem to see one.

Any thoughts ?

Much appreciated

[marcus_sommer]

Have you tried it with "remove the last document state"? Click on "view details" by the app.

- Marcus

[darrellbutler]

Yes, tried that Marcus !

Thanks !

[Bill_Britt]

Hi,

This looks a good one for support.

Bill

[swuehl]

Just to make sure: There is no section access with data reduction etc. involved?

[darrellbutler]

Thanks for the responses. There's no section access on the document.

Cheers

Darrell

[swuehl]

Have you tried restarting the services?

[darrellbutler]

Not as yet, but we can give that a try !

[qlikviewwizard]

Restarting the services will help you.