Qlik Community

QlikView Deployment

Discussion Board for collaboration related to QlikView Deployment.

Announcements

Breathe easy -- you now have more time to plan your next steps with Qlik!
QlikView 11.2 Extended Support is now valid through December 31, 2020. Click here for more information.

Not applicable

Users getting to the access point

Hi all,

I have a few users who are not able to access the  Qlikview access point.   One user, who used to be able to get on the Access Point fine, is suddenly not able to.  He tells me he had computer issue so had his computer cleaned up.

He is using IE 8.  When he tries to get on the access point,  he sees the beginning of the access point, but never gets the login prompt, and the browser just hangs.  He is able to get to the access point using Fire Fox fine.  

I am suspecting it must be IE browser issue...  What should I look for?

Tags (1)
2 Replies
Not applicable

Re: Users getting to the access point

If you are using a domain controller or active directory, check that "windows integrated authentication*" is ticked on in the tools>internet options>advanced menu of the person trying to connect, otherwise the browser doesn't pass the token details

Not applicable

Re: Users getting to the access point

Thank you for the quick reply. I will ask my user to try it out.

Community Browser