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Not applicable
‎2014-04-18 11:48 PM

Why email password is missing

Hi all,

When I configure the email settings in the user's settings, everything seems fine, and the test email works. But when i close and reopen the document, the password is missing. What I am doind wrong?

Thanks in advance

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Bill_Britt
Former Employee
Former Employee
‎2014-04-21 08:23 AM


Hi,

What release of QlikView are you running? There was a bug on this on an older release. So, I would think upgrading to the current Service Release should fix this.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
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Not applicable
‎2014-05-04 02:50 PM
Author

Thanks Bill,

We have version 11.20 SR2. We will try updating it to last SR.

Thanks!

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Bill_Britt
Former Employee
Former Employee
‎2014-05-05 06:45 AM

In response to

Hi,

I am not seeing that issue. I would recommend deleting the setting.ini and see if that will help. You will have to lease a license again.

The file is located at C:\Users\<username>\AppData\Roaming\QlikTech\QlikView

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
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